Guide Resources & Training

Everything you need to succeed as a GuideMatch guide. From training materials to community support, we've got you covered.

Resource Library

Comprehensive guides and materials to help you excel in every aspect of your guiding business.

Getting Started

Guide Onboarding Checklist

PDF

Complete guide to getting started on our platform

Profile Optimization Tips

Article

How to create an attractive guide profile

Photography Guidelines

Video

Take professional photos for your listings

Pricing Strategy Guide

PDF

Set competitive and profitable rates

Service Excellence

Customer Service Best Practices

Article

Deliver exceptional experiences every time

Safety Guidelines

PDF

Keep yourself and guests safe during tours

Weather Contingency Plans

Guide

Handle weather-related tour changes

Emergency Procedures

Document

What to do in emergency situations

Marketing & Growth

SEO for Guide Profiles

Webinar

Improve your visibility in search results

Social Media Marketing

Course

Promote your services on social platforms

Review Management

Article

Encourage and respond to customer reviews

Seasonal Marketing Calendar

Template

Plan your marketing throughout the year

Legal & Compliance

Guide License Requirements

Document

Legal requirements for guiding in Japan

Tax Guidelines for Guides

PDF

Understanding your tax obligations

Insurance Coverage

Article

Protection options for guides

Terms of Service

Legal

Platform terms and conditions

Training Programs

Structured learning paths to enhance your skills and grow your guiding business.

Cultural Storytelling Mastery

4 weeks Intermediate

Learn to captivate guests with engaging stories about Japanese culture and history.

What you'll learn:

Narrative techniques

Historical accuracy

Cultural sensitivity

Audience engagement

Digital Guide Certification

2 weeks Beginner

Master the technical aspects of our platform and digital tools.

What you'll learn:

Platform features

Booking management

Communication tools

Analytics dashboard

Advanced Customer Experience

3 weeks Advanced

Elevate your service to create unforgettable experiences for guests.

What you'll learn:

Psychology of tourism

Personalization techniques

Conflict resolution

Upselling strategies

Join Our Guide Community

Connect with fellow guides, share experiences, get advice, and stay updated with the latest tips and best practices.

New Guide Welcome

45 posts

2 hours ago

Best Practices & Tips

127 posts

30 minutes ago

Technical Support

89 posts

1 hour ago

Marketing Strategies

156 posts

45 minutes ago

Regional Discussions

203 posts

15 minutes ago

Community Stats

2,500+

Active Guides

15K+

Forum Posts

98%

Satisfaction Rate

24/7

Community Support

Need Help Right Away?

Our support team is here to help you succeed